Privacy Policy
This Privacy Policy explains how LL Custom Contracting, its affiliates, and subsidiaries (collectively referred to as “we,” “us,” or “our”) collect, use, and process personal information in connection with your access to or use of our services. This policy applies to all services, websites, and apps offered by LL Custom Contracting (collectively, the “Services”), except where a separate privacy notice is provided that does not reference this policy.
The specific LL Custom Contracting entity responsible for collecting and processing your personal information will depend on the Service you use. Details about our Services and contact information can be found on our website’s contact page.
Personal Information We Collect
We collect personal information from various sources, including information you provide directly, information collected automatically, and information obtained from other sources.
A. Information We Collect Directly From You
The categories of information we may collect directly from you include:
Personal details (e.g., first name, middle name, last name, date of birth).
Contact details (e.g., phone number, email address, postal address, or mobile number).
Government-issued identification details (e.g., driver’s license number, Social Security number, passport details).
Health and medical information (e.g., health history, health certificates).
Policy details (e.g., policy numbers and types).
Banking details (e.g., payment details, account numbers, sort codes).
Driving license details.
Online login information (e.g., username, password, security question answers).
Information related to claims or applications (e.g., occupation, current employer).
Information is collected automatically through cookies and similar technologies (e.g., clickstream data, IP address).
B. Information We Collect From Other Sources
We may also collect personal information from other sources, including:
Personal details (e.g., name, date of birth).
Contact details (e.g., phone number, email, address).
Banking details (e.g., account numbers, sort codes).
Financial information from consumer-reporting agencies for credit assessments.
Policy details (e.g., policy numbers and types).
C. Information About Children
We do not knowingly collect online information from children under the age of 13. Our services are marketed towards adults. If we are notified that we have collected personal information, as defined by the Children’s Online Privacy Protection Act (“COPPA”), of a child under the age of 13, we will delete the information as expeditiously as possible.
2. How We Use Your Personal Information
We use your personal information to:
Provide, maintain, and personalize our services.
Respond to inquiries and fulfill requests.
Conduct system administration and analytics.
Comply with legal and regulatory requirements.
Send marketing communications (where permitted by law).
Resolve complaints or disputes.
Enhance your experience with our websites or apps.
The legal bases for processing your information include:
Contractual necessity (e.g., fulfilling agreements).
Compliance with legal obligations.
Legitimate interests (e.g., improving services, preventing fraud).
Your consent (when required by law, such as for marketing or cookies).
3. Your Rights
Subject to local laws, you may have the following rights regarding your personal information:
Access your information.
Correct inaccuracies.
Request deletion of your information.
Restrict or object to processing.
Withdraw consent.
Request data portability.
Lodge complaints with a data protection authority.
To exercise your rights, contact us using the information provided below.
4. Information Sharing
We may share your information with:
Service Providers and Business Partners: To perform essential services (e.g., payment processing, marketing).
Affiliated Companies: For internal purposes, such as marketing or reporting.
Legal Authorities: To comply with legal obligations or protect rights.
Asset Purchasers: In the event of a merger or business sale.
Ad Technology Firms: For interest-based advertising (where permitted by law).
When sharing your information, we implement safeguards to protect your privacy and comply with legal requirements.
5. Information Security and Retention
We use technical, administrative, and physical measures to protect your information. However, no security system is foolproof.
We retain your information for as long as necessary to:
Maintain business records.
Comply with legal obligations.
Resolve disputes or enforce agreements.
Address complaints.
When information is no longer required, it will be securely deleted or anonymized.
6. Links to Other Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Review the privacy policies of any third-party websites you visit.
7. Contact Us
If you have questions, or concerns, or wish to exercise your rights, contact us using our contact page on our website.
8. Changes to This Privacy Policy
We reserve the right to make changes to our Privacy Policy at any time that are consistent with applicable local laws. Such changes, as long as they do not have a fundamental impact on the nature of our processing of your personal information or otherwise have a substantial impact on you, will be posted on this page. We encourage you to review the Web site and the Privacy Policy in particular periodically for any updates or changes.
Effective Date: JAN 2024